Control Room Operator

This training has been developed for security control room staff and compliments the Highfield Level 2 Award for working as a CCTV Operator, covering additional techniques and procedures to enable staff to maximise their operational effectiveness and efficiency.

Security control room
Download an overview of the course (PDF)

What will I learn?

  • Control room security
  • Health & Safety
  • Operating procedures
  • Communication Skills
  • Legislation and Data Protection
  • Situational awareness

Qualification awarded

A certification of attendance will be awarded which is endorsed by a fully qualified instructor at NW Security Group.

Who should attend?

The course is suitable for individuals and groups (particularly security teams) who are deployed in operational security control room environments.

Prerequisites

  • No previous knowledge / experience
  • Minimum age of 16yrs (or 18yrs for Security Industry)
  • Photographic proof of identity

Duration

1 unit completed over 1 day:

  • 6 guided learning hours

Related courses

Delegates could consider completing the Level 2 Award for CCTV Operator (Public Space Surveillance). This would facilitate application for a Security Industry Authority (SIA) licence in this field and open up new employment opportunities