Chester Zoo

Case Study

Chester Zoo uses IP video to maximise security and operational efficiency

Chester Zoo sought the assistance of NW Security Group to update its security systems with a view to supporting its status as a world-leading visitor attraction. The Zoo attracts more than 1.9 million visitors each year, making it the most popular UK visitor attraction outside London.

In addition to security and safety improvements, provision of distributed video and analytics would also support other operational requirements from animal welfare monitoring and behavioural research to retail management and public relations.

This project initially ran for two years and now continues with the ongoing development and maintenance of the system as the Zoo continues to expand. The new video surveillance system uses Axis IP cameras in combination with Milestone’s XProtect video management software, allowing staff to monitor live views and easily search and quickly retrieve footage from recordings.