Our Team

It may be a cliché but it’s certainly true within our company: our people are at the heart of our success.

Over the years we have created a talented group of people. Through hands-on experience, continuous training and our dedicated focus on IP-based systems we have in our midst some of the best people within our industry.

A high level of repeat business and frequent praise from customers are testimony of our team’s dedication to consistently deliver an excellent customer experience.


Robert Kilgour (co-founder)

Robert Kilgour – Non-executive Director

Robert is a Scottish serial entrepreneur, investor, property developer and philanthropist, who co-founded NW Security Group in 2004. He founded Four Seasons Health Care in 1988 and left the company in 2000 when the company was operating 101 care homes and 6,500 staff. In 2004, Robert founded and is currently Executive Chairman of Renaissance Care, which operates 15 care homes and 1,100 staff. Read more about Robert on Linkedin.


Frank Crouwel – Managing Director

Originally from a legal background, Frank has been involved with the CCTV industry since 1999. As managing director of CCTV hardware manufacturer Charles Grant, Frank sealed OEM contracts with Panasonic, Axis and Vicon and secured a €1.2m EU grant for the company’s R&D programme. In 2003, he joined Scottish IP video start-up Evolve where he met Robert and Kevin with whom he co-founded NW Security Group in 2004. Read more about Frank on Linkedin.

Frank Crouwel (co-founder)

Kevin Bowyer (co-founder)

Kevin Bowyer – Technical Director

Kevin founded NW along with Frank and Robert having previously led a team of web developers at Evolve, building camera-based applications for construction and CCTV. Prior to that, Kevin was involved in live streaming, and was instrumental in setting up the Scottish Parliament’s first ever live streaming service. Read more about Kevin on LinkedIn.


Dionne Sloan – Company Secretary / Head of Accounts

Dionne joined NW’s finance department in early 2007 and was appointed Head of Accounts in 2012. Dionne was subsequently appointed Company Secretary in 2013. She leads the financial team and advises on company policy.

Dionne Sloan

Greg Innes

Greg Innes – Technical Manager

With a BSc (Hons) in Web Development and Multi-media Greg joined NW’s technical team in 2006 and was appointed Technical Manager in 2007. In this role, Greg has been the go-to person for everything technical and has been instrumental in the development of NW’s products and services over the years. He oversees NW’s technical delivery, ensures best-practice standards are met, and leads on both internal and external product training.


Bethanne Pugh – Sales and Marketing Lead

A Fashion Design Ba(Hons) graduate, Beth started out her career in 2010 as a retail fashion Website Manager from where she joined NW in 2015 in the role of Sales & Marketing Executive. Excelling in this position, Beth became the lead of NW’s successful Network Webcams b2b e-commerce operation in 2018.

Bethanne Pugh